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How do I retrieve my login information (username and/or password) for myRECA?

You can reset your password &/or username by clicking the appropriate Forgot Password or Forgot Username link on the myRECA login page and answering your security question(s).

If you do not remember the answers to your security questions, please call us at 403-228-2954. We will verify your identity and assist you with regaining access to your account.

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Do I need to complete any update courses before I can renew this year?

There are no update courses required this year to renew.

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How much are the renewal fees?

Real Estate Broker/Brokerage $1,200
Real Estate Associate/Associate Broker $650
Mortgage Broker/Brokerage $925
Mortgage Associate $475
Condominium Manager Broker/Brokerage $925
Condominium Manager Associate/Associate Broker $475

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What methods of payment do you accept online?

• Visa
• MasterCard
• Visa Debit
• Visa Prepaid

We do not accept AMEX or etransfers

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Can I pay my renewal fees by cash or cheque?

If you are unable to pay your renewal online, you can send a cheque, bank draft, or money order to RECA, ensuring that the payment:

1. is made payable to the Real Estate Council of Alberta
2. covers the full cost of the licensing fee (fees cannot be deferred, nor does RECA accommodate payment plans)
3. includes the name of the brokerage or licensee—as it appears on the licence—for whom payment is being made
4. is received by RECA no later than 2:00 pm on September 30, 2022

If you are an associate or associate broker and you are unable to pay your renewal online or by cheque, bank draft or money order, contact your broker to explore possible options.

If none of the above options are available to you, email renewal@reca.ca for further information on the possibility of setting up a bill payment through your online banking.

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I paid my renewal fees by cheque, why doesn't my account show my licence has been renewed?

Once our Accounting Services Department has applied your payment to your myRECA account, you will receive an automated email instructing you to log in to your myRECA account to complete your licensing transaction.

Make sure you advise your broker to assign your application to you for payment so you can apply the credit to your licensing fee.

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I just became newly licensed or reinstated recently, do I have to renew?

Yes, if you wish to continue practicing after September 30th, you must renew.

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I declared bankruptcy (was charged with or convicted of a criminal offense/had a judgment/was disciplined) this year. Do I have to report it during my renewal?

Licensees must notify the registrar immediately about certain events that occur while they are licensed pursuant to Section 40(1) of the Rules.

If you have not already notified the registrar about the event, you must do so before you renew. Notify the registrar through My Account tab in your myRECA account.

If you have an ongoing Section 40 Review, you do not have to wait for the review to be completed prior to renewing.

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How do I know if I completed my renewal correctly?

Go to the Licensing Tab in your myRECA account. You have successfully renewed if:
• the Licence Status dot is green
• your Renewal Status states Renewed
• the Date Renewed is populated
• your renewed licence is available for download.

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Where can I get my renewal receipt? Non-Brokers

RECA does not email receipts for licensing payments. You can access your receipt on the My Account, Payment History page of your myRECA account.

Receipts can only be accessed by the individual who made the payment (the broker or the licensee), through that individual’s myRECA account. If you cannot find your receipt in your myRECA account, please check with your broker or email licensing@reca.ca after October 1st.

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Where can I get my renewal receipt? Brokers

Depending how you paid for your broker/brokerage renewal application, you can find the renewal receipt on the My Account, Payment History page or the My Brokerage, Payment History page. If you cannot find your receipt in your myRECA account, please email licensing@reca.ca after October 1st.

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I want to transfer to another brokerage. What should I to do?

If you transfer your licence after you have renewed with your current brokerage, your renewal will be cancelled and your renewal fee will be refunded. You will have to complete the renewal process again with your new brokerage before September 30.

We recommend that you wait until October 1 or later to transfer, if possible. That way, you will save the $55 transfer fee by allowing your registration with your current brokerage to lapse on September 30, and reinstating with your new brokerage on or after October 1.

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I tried to renew but I got a message saying I’ve already started an application

You can access and complete the renewal application you started by going to the My Account tab, My Applications page, and clicking Complete beside your renewal application.

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I renewed one of my brokerages but now I can’t renew the other

You must log out and back in to your myRECA account to clear the session. This will allow you to renew your second brokerage.

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I’ve already completed my renewal, but now I’ve changed my mind. What do I do?

If you wish to cancel your renewal, email your request to licensing@reca.ca before September 30, we will reverse your renewal and refund your renewal fee (to you or your broker, depending on who paid for it).

A renewed licence cannot be reversed or refunded after September 30th.

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I don’t want to renew. What do I need to do? - Broker

You should cease your brokerage via the My Brokerage tab in myRECA and inform any licensees with your brokerage. Refer to this myRECA tutorial if you require assistance.

You will have 3 years to reinstate your licence before it expires.

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I don’t want to renew. What do I need to do? – Non-broker

You or your broker can cancel your registration in myRECA, or you can let your registration lapse by not completing your renewal.

You will have 3 years to reinstate your licence before it expires.

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How does a broker change payment responsibility on a renewal application?

A broker can pay for a renewal application that is assigned to the applicant for payment.

If you are a broker who wishes to reassign payment of an application from the brokerage to the applicant, ensure that the application is not in the brokerage’s Shopping Cart and email your request to licensing@reca.ca. We will notify you and the applicant when payment reassignment is complete.

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I opted to pay my broker/brokerage renewal later, but now it’s not letting me use the credit on my brokerage account.

Please email us at licensing@reca.ca so that we can configure the application accordingly.

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How do I know which of my brokerage’s licensees have completed their renewal?

Go to the Renewal Summary Report on the My Brokerage tab, My People page to view the status of your licensees’ renewals.