If you selected “yes” to any of the above questions, attach an explanation and supporting documentation. If you started legal proceedings, please attach copies of the statement of claim, statement of defence and outcome, if available. Note: If you include information from discoveries, such as oral testimony or other documentation, you should speak to your legal counsel to determine if the information is protected by an implied understanding of confidentiality.

What happened?

Complete a type-written explanation about your complaint. This can be done in the section below or attached. Explain the facts in chronological order. Start with the date you met the industry professional or other relevant persons until today. Events should reference a date. If you cannot remember exact dates, please give an approximate period.

Supporting evidence

Attach clear copies of all documents in support of this complaint (i.e. listing / service agreements, purchase/sale/rental contracts, agency forms, property management agreements, mortgage documents, amendments, correspondence between you and industry professional, deposit cheques, etc.) Retain originals for future reference.

The Personal Information Protection Act governs RECA’s collection, use and disclosure of personal information. In providing the information in this form, I hereby consent to RECA’s collection, use and disclosure of my personal information to process my complaint and for regulatory purposes under the Real Estate Act and in accordance with the Personal Information Protection Act. The RECA Privacy Policy is available at www.reca.ca. I have read, understand and accept RECA’s Privacy Policy.

I agree to cooperate with RECA in its review and processing of this complaint.

I understand I may be interviewed and, if this matter is referred to a hearing or trial, I may need to appear as a witness.

I understand RECA cannot get financial compensation for me. I understand RECA will, when appropriate at its sole discretion, provide information I submit, including this Complaint Form and attachments, to the person(s) against whom I am complaining and any third parties necessary to deal with this complaint.