Career Opportunities

The Opportunity

At the Real Estate Council of Alberta (RECA), we’re committed to delivering an exceptional customer experience in every interaction. We’re seeking team members who share our values and are passionate about protecting, informing, and elevating Alberta’s real estate, property management, condominium management, and mortgage brokerage industries. If you’re driven by purpose and thrive in a fast-paced, team-oriented environment, this could be the opportunity for you.

We are currently hiring an Investigations Administrator for a full-time position in Calgary. In this role, you will provide general administrative support to the Investigations Unit, maintaining and supporting all functions related to RECA’s electronic databases, and ensuring the timely and efficient entry of complaints and relevant information. You’ll communicate with relevant parties, provide general information on process, and follow up on information requests. You’ll also monitor office supplies, equipment, and track passwords to third-party websites.

This dynamic role requires a quick learner who can adapt to shifting priorities while upholding RECA’s Service Excellence Principles and Organizational Values.

This position offers competitive compensation and a hybrid work environment with two days per week in the office. Employees are eligible for RECA’s group health benefits through Canada Life and have access to our Employee Assistance Program (EAP), which provides confidential support for work, health, and life concerns. RECA encourages ongoing professional development through our learning management platform and regular social activities that foster connection and collaboration. You’ll be part of a purpose-driven organization committed to service excellence and professional integrity.

Role & responsibilities

• timely and efficient entry of new complaints in RECA’s investigative database (MMS); scan and electronically file all information received with a complaint
• prepare template opening letters and emails to send to complainants, subjects, and brokers; extract and attach complainant statements
• track incoming and outgoing communications related to investigative processes; monitor response periods and ensure compliance with Investigations Policies
• review and grant requests for extensions to provide requested information; notify manager of licensee’s failure to respond
• respond to inquiries by complainants, subjects, and other participants; provide case updates and explain RECA’s general process
• handle confidential correspondence, coordinate unit mail, phone calls, emails, and filing
• administer licensee alert status and stop codes in CRM; maintain and update investigative databases
• track record retention periods and destroy materials per guidelines; assist with file location and document reorganization
• manage passwords for third-party websites (CORES, Spin II, CITYOnline); ensure Certificates of Authorization are up to date
• manage department technology sign-outs and returns; offer Working Alone support to Investigators
• organize booking and communication with process servers; compile data from quarterly surveys into reports
• print letters for Registrar signature; update procedure guides/manuals; check for open files for Occupational Certificate requests perform other administrative duties as directed by the Investigations Manager

Skills & qualifications

• minimum of a high school diploma
• post-secondary administrative certificate or diploma preferred
• minimum 2 years’ experience in an administrative role; experience in a regulatory environment or real estate industry is an asset
• excellent communication, judgment, and analytical skills
• computer literacy including proficiency in Microsoft Office 365; experience with databases and CRM systems
• sound knowledge and application of RECA’s legislation, policies, procedures, ethics, and professional responsibility
• exceptional interpersonal and organizational skills; detailed-oriented with proven customer service skills
• remains calm under pressure and can deescalate interpersonal conflict with professionalism and tact
• approaches each customer interaction with courtesy and respect
• strong time management and prioritization skills
• willingness to learn new software, processes, and tasks
• resilience to change
• ability to work independently and collaboratively within a cohesive team

How to apply

If you think this is the job for you, please submit a cover letter and resume to Human Resources at hr@reca.ca by October 13, 2025. Please include “Investigations Administrator” in the subject line of your email. We thank all applicants for their interest. We will only contact those individuals we are considering for interviews. We may consider your application for other job openings at RECA.

About us

As the governing body for Alberta’s residential real estate, commercial real estate, property management, condominium management, and mortgage brokerage licensees, the Real Estate Council of Alberta (RECA) is committed to the public interest by promoting the integrity of the industry and protecting consumers.

RECA’s mandate is to protect consumers, provide services to facilitate the business of licensees. Our work helps protect against, investigate, detect and suppress fraud in the real estate sectors we regulate. As the governing body, we are guided by our commitment to integrity, professionalism, mutual respect, transparency, collaboration and communication.

The Opportunity

As the regulator for Alberta’s real estate brokerage, mortgage brokerage, property management, and condominium management licensees, the Real Estate Council of Alberta (RECA) is committed to the public interest by promoting the integrity of the industry and protecting consumers.

RECA is seeking an experienced and forward-thinking Chief Financial Officer (CFO) to lead the financial and operational stewardship of RECA.

Reporting to the Chief Executive Officer (CEO), the CFO is the organization’s senior financial officer. The CFO is responsible for ensuring RECA’s financial sustainability, operational efficiency, and organizational resilience while supporting its public-interest mandate.

The CFO oversees RECA’s Finance, Human Resources, and Information Security and Technology teams. Through leadership and guidance of these teams, the CFO helps maintain operational integrity, facilitate robust human resources policies and practices, and support IT initiatives that foster innovation and contribute to the organization’s success.

As a key member of the executive leadership team, the CFO plays a critical role in ensuring financial sustainability and accountability, fostering cross-functional alignment throughout the organization, and developing actionable strategies that align with organizational objectives set by the CEO and the Board of Directors.

Role & responsibilities

Finance Oversight

• provides leadership and advice to the Finance Manager
• ensures the organization’s financial management aligns to meet the objectives of the organization
• ensures the financial integrity of the organization through development and implementation and monitoring of internal controls systems to provide operational stewardship and accountability to the CEO and Board
• manages the organization’s investment funds through an external investment manager to ensure all investments are sound and in accordance with policy
• acts as a key resource for the Finance and Audit Committee of the Board
• in collaboration with Chief Strategic Officer (CSO), evaluates risks affecting the operational activities of the organization and ensures appropriate levels of risk management controls and insurance coverage
• collaborates with the CSO to oversee the facilities budget, ensuring financial variances are tracked and addressed, and provides strategic leadership in the negotiation and management of contracts related to mortgages, building leases, and infrastructure service agreements
• oversees the development and maintenance of floor plan designs, furniture acquisition and disposal, relocations, corporate reorganizations and expansions

Human Resources Oversight

• provides leadership and advice to the Human Resources Manager
• oversees the development, implementation and monitoring of the Human Resources programs, policies, priorities and objectives for the organization, ensuring alignment with overall corporate strategy
• develops and maintains the CEO Succession Plan and provides support to the Selection Committee and Interview Panels
• acts as a staff resource for the Governance and Human Resources Committee of the Board
• ensures health and safety standards, policies, and operating procedures and emergency procedures are clearly and effectively communicated to employees

Information, Security, & Technology Oversight

• provides leadership and support to the Information Security and Technology Manager
• oversees the development, maintenance, and administration of the information technology network, data centre, and infrastructure required to support the operational and regulatory requirements of the organization
• oversees the development and maintenance of RECA’s records management system
• oversees the operation and maintenance of the security system and infrastructure in the RECA building, including enterprise information security
• provides project oversight to support the development and maintenance of the organization’s licensing system
• ensures RECA has the appropriate processes for business continuity in the event of a disaster

HR & Financial Management

• works with the HR manager on recruitment and workforce planning to source, evaluate, hire, and retain human resources for the department
• establishes training and professional development programs to ensure direct reports perform competently and have opportunities for personal development and growth
• sets, monitors, and evaluates employee performance standards and provides constructive feedback including implementing performance improvement plans and appropriate disciplinary action
• prepares and recommends an annual operating and capital budget for the department
• prudently manages the departmental resources within budget guidelines and financial policies
• provides regular, timely, and transparent reporting to the CEO while ensuring the accuracy, completeness, integrity, and appropriate disclosure of the annual performance of the department

Skills & qualifications

RECA’s Chief Financial Officer will have extensive experience in a complex organization at a senior leadership level. The education and experience that is needed for this role includes:

• Master’s in Business, Finance or other related discipline
• CPA designation or equivalent financial credential
• 10+ years of progressive leadership experience including a minimum of five years of senior or executive management experience with particular focus in finance, HR, and IT functions
• 5+ years leading a multi-disciplined team with the ability to manage, motivate, and supervise direct reports
• proven experience with budget planning and management
• proven ability to manage complex operations
• strong strategic thinking, business acumen, and change management skills
• experience in regulatory, public sector, or non-profit environments is an asset
• proven experience with mid-scale project management
• experience with governance at the committee and board level is an asset

Other Knowledge and Skills

• thorough understanding of financial accounting reporting, risk management and internal control, financial planning and budgeting
• knowledge of human resources legislation (Employment standards, Human Rights legislation, Payroll legislation)
• understanding of information technology and application to operations. This includes familiarity with systems architecture, cloud computing, enterprise software, digital transformation trends, cybersecurity awareness, and data governance to make informed decisions about IT infrastructure and innovation
• general understanding of self-regulatory organizations and professional standards of conduct
• general understanding of building and facilities management
• knowledge of investment markets
• demonstrated ability to foster cooperation, coach and motivate staff, build consensus, gain support, and influence decision making and outcomes
• flexibility in managing change and multiple priorities

How to apply

If you think this is the job for you, please email your cover letter and resume to Human Resources at hr@reca.ca. Please include “CFO” in the subject line of your email. We thank all applicants for their interest. We will contact only those individuals we are considering for interviews. Further information regarding the role and the recruitment process will be made available to candidates moving forward in the competition.

About us

As the governing body for Alberta’s residential real estate, commercial real estate, property management, condominium management, and mortgage brokerage licensees, the Real Estate Council of Alberta (RECA) is committed to the public interest by promoting the integrity of the industry and protecting consumers.

RECA’s mandate is to protect consumers, provide services to facilitate the business of licensees. Our work helps protect against, investigate, detect and suppress fraud in the real estate sectors we regulate. As the governing body, we are guided by our commitment to integrity, professionalism, mutual respect, transparency, collaboration and communication.