Regulatory Integrity In Action: RECA’s Approach to Complaints, Discipline, and Drinkwater
| June 03, 2025
You may have seen media coverage about a case currently being addressed by RECA, the Calgary Police Service, and the courts. We understand this is a concerning issue and you may have questions. Be assured that in the Eric Drinkwater matter, RECA has acted swiftly and in strict accordance with our regulatory obligations.
Because the Drinkwater matter is before a Hearing Panel, RECA is limited in what it can disclose to protect the integrity of the process. RECA acted promptly upon receiving a complaint alleging Drinkwater’s involvement in a fraudulent investment scheme in the spring of 2024. Following an initial investigation, his license was suspended in June 2024, the full investigation was completed, and a hearing was scheduled for March 2025. Drinkwater requested an adjournment, which the Hearing Panel granted, and the hearing was held on May 22, 2025. Once issued and the 30-day appeal period concludes, the Panel’s decision will be made public. It’s also been publicly reported that the Calgary Police Service laid a fraud charge against Drinkwater on May 8, 2025.
While we understand there are additional questions surrounding this matter, RECA cannot provide further comment on any ongoing investigations.
Having accurate information is essential for constructive dialogue and collaboration as we work together to strengthen the integrity and reputation of Alberta’s real estate sector. Below is a summary of RECA’s complaint process to help clarify any inquiries you or your clients may have:
1. Complaint received
Our process begins when we receive a complaint.
2. Complaint triaged based on consumer harm
If a complaint falls within RECA’s jurisdiction, it’s assessed for urgency and potential (or ongoing) harm. Cases with higher risk to consumers are prioritized.
3. Investigation launched
Qualified Investigators gather evidence and interview individuals involved.
Criminal or civil proceedings are separate from RECA’s regulatory work, although they can occur in parallel. As a practice, RECA generally shares information with law enforcement organizations.
4. Immediate disciplinary action (where warranted)
A licence may be suspended or cancelled during an investigation. These decisions are guided by legal precedent and court decisions.
5. Registrar reviews investigation results
Once an investigation concludes, the Registrar determines the next steps, which may include:
An advisory note
Letter of Reprimand
An Administrative Penalty, licence suspension or cancellation
Referral to a Hearing Panel
6. Hearing Panel decision
Hearing Panels consist of three independent members who are advised by their own legal counsel. Hearings have two phases:
Phase One considers evidence and testimony to determine if misconduct occurred.
Phase Two determines sanctions, if misconduct has occurred.
Once hearings are completed, written decisions are typically issued within 60 days of the end of the Phase 1 hearing.
7. Decision publication
All disciplinary and Hearing Panel decisions are published to protect consumers and inform the public. If an appeal is filed, the appeal decision is also published. Decisions are currently available on the RECA website and CanLII (a legal database).
