Know what to expect from your professional

Calgary, Alberta – The Real Estate Council of Alberta (RECA) has published easy-to-read, comprehensive Industry Professional Standards of Conduct, so consumers have a better understanding of the standards of conduct that real estate professionals, mortgage brokers, property managers, and real estate appraisers must follow.

“We believe knowledgeable consumers are protected consumers, and understanding the standards to which professionals adhere improves the level of trust that consumers have when working with a licensee and improves the working relationship overall,” says RECA Chair Christine Zwozdesky. “Our work as the industry regulator, in the public interest, includes making sure consumers have access to information that will help them confidently work with our industry professionals.”

The Industry Professional Standards of Conduct are part of RECA’s ongoing commitment to openness and transparency. They are a plain-language summary of the existing conduct standards found within the Real Estate Act Rules, which RECA administers on behalf of the provincial government. These standards outline what RECA expects – and in fact, requires – of its industry professionals.

“Legislation can be difficult to understand for non-lawyers,” adds Zwozdesky. “By giving plain-language summaries of the Real Estate Act Rules, we are making them more accessible to the public, and easier for everyone to understand.”

Extensive plain-language information for consumers on working with licensed real estate professionals is found on RECA’s website at www.reca.ca. Consumers can also read comprehensive guides to the Home Buying and Home Selling process at www.homebuyersguidealberta.ca and www.homesellersguidealberta.ca.

The Real Estate Council of Alberta (RECA) is an independent, non-government agency, responsible for governing real estate, mortgage broker, property management, and real estate appraisal industry professionals under Alberta’s Real Estate Act. RECA’s mandate is to protect consumers and to provide services that enhance and improve the industry and the business of industry professionals.

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