Frequently Asked Questions for Condominium Owners

1. Will condominium corporation employees and self-managed condominiums need to be licensed?

No. RECA will not license or regulate self-managed condominium corporations, condominium corporation employees, accountants or other parties exempt according to the Real Estate Act regulations.

2. How will I be able to find out if my condominium manager is licensed?

Once the legislation is in effect, you will be able to search for licensed professionals using the search for an industry professional tool on RECA’s website.

3. How will I be able to report unlicensed activity?

After condominium manager licensing takes effect, if you think someone is providing condominium management services without a licence, you will be able to file a complaint with RECA. To learn more about the complaint process for unauthorized practice, click here.

4. How will I be able to file a complaint against a licensed condominium manager?

Once the legislation is in effect, individual owners should bring their complaints to their condominium board. RECA encourages condominium boards and condominium managers to try and resolve the issue on their own first. If there is no resolution and the board wants to file a complaint, they will be able to do so using RECA’s complaint form. Click here to learn more about filing a complaint against a licensed industry professional.

5. Will licensed condominium managers have to follow all condominium board instructions, even if they aren’t lawful or go against the condominium bylaws?

No. Condominium managers will be required to follow the instructions of the condominium board as long as the board’s instructions are lawful and within the condominium bylaws. For example, if the board refuses a repair for an individual owner and the condominium manager knows the repair is mandated in the condominium’s bylaws, they may act against the board’s instructions, they may advise the board that their instructions are unlawful and request new ones.

6. What will happen if I disagree with a decision my condominium boards makes?

Once the amended Condominium Property Act is in effect,  if there is a disagreement between you and your board, you may be able to take the issue to the government tribunal that will be responsible for resolving conflicts between boards and owners. RECA will regulate condominium managers, not boards or owners; this tribunal will be completely separate from RECA’s licensing and regulatory responsibilities.

7. Who should I contact if I still have questions about condominium manager licensing?

You can direct questions to RECA at